Zinnova Technologies, Inc.

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Your Partner in WIC EBT Initiatives

In today’s economic environment, public assistance programs such as SNAP and WIC are playing an ever growing role in needy families in America.

SNAP has been using Electronic Benefits Transfer (EBT), which utilizes commercial infrastructure as the distribution network for
the food benefits delivery. It is far more efficient than paper coupons. To achieve similar benefits of delivery efficiency for WIC, FNS has set a goal for all states to implement WIC EBT by 2020.

WIC EBT will transform the WIC program for state agencies, WIC clinics, recipients and vendors. Such transformation is not without challenges. It is a major paradigm shift with many possible paths that lead to unequal results. Having implemented and operated more than 20 SNAP and WIC EBT programs over the last 10 years, consultants from Zinnova Technologies offer a rich set of consulting services to ensure the success of your WIC EBT initiatives.

Expertise in WIC Programs

Our staff led the development of the original retailer specification for offline WIC back in 2000. From 2005 to 2010, we also led the design, implementation and operation of the first state-wide online WIC rollout in the nation. In addition, we helped many states define their functional and system requirements and gap analysis. We also have on-going efforts helping states with WIC EBT readiness assessment.

Expertise in EBT Technologies

Our team brought an open technology based disruptive EBT platform to the market back in 2002. We contributed to the ISO8583 and X9.93 technical interface specifications that paved the road for WIC EBT standardization. Furthermore, we have successfully implemented and operated more than 30 food and cash EBT programs.

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Planning Services
• Business Process Assessments
• System Alternatives Analysis
• Cost Benefit Analysis
• Feasibility Studies
• IT Infrastructure Analysis
• Advance Planning Documents
• Functional Requirement Analysis
• Enterprise Architecture Planning
• RFP Preparation

Implementation Services
• Project Management
• Architecture Assessment
• Pilot Evaluation
• Implementation Oversight
• Data Conversion Support
• System Conversion Support
• Quality Assurance
• System Acceptance Testing

Operation Optimization Services
• Change Management
• Security Assessment
• Service Performance Assessment
• Disaster Recovery Validation
• Fraud Prevention Solutions
• Social Media Strategies for Outreach
• Mobile Strategies


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Expertise in Project Management, Enterprise Architecture and IT Operations

We have extensive enterprise architecture planning experience which has enabled us to take a disciplined and holistic approach to our consulting engagements. Our consultants are also PMP and ITIL certified. We can not only bring innovative solution insights, but also help you mitigate technical, program and operational risks along the way.